At Perdana88, your privacy is not merely a legal obligation — it is a core value we take seriously every day. This policy clearly explains what data we collect, why we need it, and how we protect it for our more than 850,000 active members across Malaysia.
Our Privacy Commitment
This is not merely a policy statement — it is a daily practice we uphold to ensure that every Perdana88 member's personal data remains safe and protected at all times.
All data transmitted between your device and Perdana88's servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's leading banks such as Maybank and CIMB. Your data cannot be intercepted or read by anyone while in transit.
Perdana88 has never sold, rented, or traded members' personal data to third-party advertisers or any external entity for marketing purposes, and never will. Your data belongs to you — we use it solely to provide the services you signed up for.
Your personal data is stored on servers protected by a multi-layered security system, strict access controls, and continuous monitoring. Only Perdana88 staff who genuinely need it to carry out their duties are granted access to your data.
As a Perdana88 member, you have the right to access, correct, request a copy of, or request deletion of your personal data at any time. Such requests will be processed within 14 business days and you will receive a confirmation once completed.
Perdana88 does not store your bank account details, card numbers, or sensitive eWallet information in our systems. All transactions are processed through third-party payment gateways that comply with PCI-DSS standards, with no payment data passing through or being stored on Perdana88 servers.
You may opt out of any Perdana88 marketing communications at any time through your account settings or by contacting our support team. Your opt-out will be processed immediately and you will not receive any further promotional communications after that.
Important Note: This Privacy Policy explains how Perdana88 collects, uses, stores, and protects your personal data. By using the Perdana88 platform, you agree to the terms of this Privacy Policy. Please read it carefully and contact us if you have any questions.
Perdana88 ("we", "Platform", or "Company") operates an online entertainment platform under the domain perdana88.best. We are committed to protecting the privacy and data security of all users and members of our platform in Malaysia.
This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. It clearly explains the types of data we collect, the reasons for collection, how data is used, with whom it may be shared, and the measures we take to protect it.
This Privacy Policy applies to all information collected through the Perdana88 platform, including the website, mobile applications (where applicable), and all related communication channels such as customer support email and live chat. Continued use of Perdana88's services after this policy's effective date constitutes acceptance of the terms set out herein.
Perdana88 only collects data that is genuinely necessary to provide our services safely and effectively. The following are the categories of data we may collect:
What we do NOT collect: Perdana88 does not collect full credit or debit card numbers, PIN numbers, full bank account numbers, or any biometric data. All financial transactions are processed directly through secure third-party payment gateways.
Perdana88 collects data through the following methods:
Data you voluntarily provide during the account registration process, when updating your profile, when communicating with our support team, and when using platform features such as claiming bonuses or submitting withdrawal requests.
The Perdana88 platform automatically collects technical data when you use our services. This includes IP addresses, browser data, gaming activity history, and login session information. This data is collected using industry-standard technologies such as session cookies and server logs.
When you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, or ShopeePay, the respective payment service provider sends us only the transaction verification details required — such as the reference number and payment status — and not your full account details.
Third-party game providers on the Perdana88 platform, such as Evolution Gaming and Pragmatic Play, may share technical data related to your gaming sessions for the purposes of dispute resolution, fraud detection, and game integrity verification.
Perdana88 uses your personal data only for legitimate and necessary purposes. Below is a summary table of the purposes of use and their legal bases:
| Purpose of Use | Legal Basis |
|---|---|
| Account management & identity verification | Contract performance & legal obligations |
| Deposit & withdrawal processing | Contract performance |
| Fraud prevention & account security | Legitimate interests & legal obligations |
| Customer support & complaint resolution | Contract performance |
| Delivery of promotions & bonuses (with consent) | Your consent |
| Platform improvement & analytics | Legitimate interests (anonymised data) |
| AML compliance & regulatory requirements | Legal obligation |
| Responsible gaming & member protection | Legitimate interests & legal obligations |
Perdana88 does not use your personal data for automated decision-making that materially affects your rights or interests without human oversight.
Perdana88 does not sell or trade your personal data. We only share data in limited, necessary circumstances as follows:
Third-party companies that help us deliver our services may require limited access to your data, including: payment service providers (FPX gateway, eWallet), licensed gaming service providers, server infrastructure and security providers, and email and communications service providers. All such parties are bound by strict confidentiality agreements and may only use your data for the specified service purposes.
Perdana88 may disclose your personal data to the relevant authorities in Malaysia when required by law, court order, or directive from a legitimate regulatory body. This includes investigations relating to fraud, money laundering, or other financial crimes. Perdana88 will not disclose more data than is required by law.
In the event of a legal dispute or claim involving Perdana88, we may need to disclose relevant data to legal counsel, courts, or parties involved in the dispute, to the extent necessary to protect our legitimate rights and interests.
Please Note: Perdana88 never shares members' personal data with advertising companies, data brokers, or any party not directly involved in the delivery of our platform's services.
Perdana88 implements multiple layers of security to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
In the event of a data breach that affects the security of your personal data, Perdana88 is committed to notifying affected members and the relevant authorities within the timeframe required by applicable law. The notification will include details about the nature of the breach, the data that may have been affected, the steps we have taken, and actions you can take to protect yourself.
Perdana88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law:
| Data Category | Retention Period |
|---|---|
| Active account data | For the duration of active membership + 2 years after account closure |
| Financial transaction records | Minimum 7 years (Malaysian legal requirement) |
| Customer support communication logs | 3 years after last interaction |
| Technical data & server logs | 90 days (operational data), 1 year (security logs) |
| Self-exclusion data | 5 years after the exclusion period ends |
| Data associated with fraud investigations | Until investigation is complete + 5 years |
Once the retention period has expired and there is no legal requirement to keep the data, Perdana88 will securely and permanently delete or anonymise your data.
The Perdana88 platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a better user experience.
You can manage or delete cookies through your browser settings at any time. Please be aware that disabling essential cookies may affect the functionality of the Perdana88 platform, including your ability to stay logged in. Third-party analytics cookies can be disabled without affecting the platform's core functionality.
Under Malaysia's Personal Data Protection Act 2010 and international data protection best practices, you have the following rights regarding your personal data held by Perdana88:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days.
If your data is inaccurate or out of date, you have the right to request an immediate correction at no charge.
Under certain circumstances, you have the right to request the deletion of your personal data, subject to any legal obligations binding on us.
You may object to the processing of your data for direct marketing purposes at any time, without having to provide a reason.
You have the right to receive the data you have provided to us in a structured, machine-readable format for transfer to another platform.
In certain circumstances, such as when the accuracy of your data is in dispute, you may request a temporary restriction on the processing of your data.
To exercise any of these rights, please contact the Perdana88 Privacy Officer by email at support@perdana88.best with the subject line "Privacy Rights Request", specifying the right you wish to exercise along with sufficient information to verify your identity. Your request will be acknowledged within 3 business days and resolved within 14 business days.
Perdana88 is an entertainment platform intended solely for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
Should we become aware that we have collected data from someone under the age of 18, we will take immediate steps to delete that data from our systems, close the account in question, and refund any funds that have been deposited.
If you believe a minor has registered an account on Perdana88, please contact us immediately at support@perdana88.best so we can take appropriate action without delay.
Perdana88 prioritises storing Malaysia members' data within the country or in jurisdictions with equivalent data protection standards. However, in certain operational circumstances — such as the use of cloud infrastructure services or game content provided by international suppliers — data may be processed outside Malaysia.
In all cases of international data transfers, Perdana88 ensures that:
Perdana88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or relevant technological developments.
Any material amendments — meaning changes that significantly affect how we collect or use your data — will be communicated to you via a prominent notice within the platform and/or by email at least 14 days before the changes take effect.
The "Updated" date at the top of this page always reflects the latest version currently in effect. Your continued use of the Perdana88 platform following any amendments constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your data before the changes take effect.
For any enquiries, concerns, or requests relating to your privacy and personal data at Perdana88, please contact us through the following channels:
Perdana88 is committed to addressing every privacy enquiry seriously and within a reasonable timeframe. If you are not satisfied with how we handle your privacy enquiry, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body under the Personal Data Protection Act 2010.
Privacy – Frequently Asked Questions
Related Documents
This Privacy Policy should be read alongside Perdana88's other documents for a complete understanding of your rights and responsibilities as a member of our platform.
More About Privacy
In today's digital world, personal data deserves the same care as cash in your wallet. When you sign up on any online platform — including casino platforms like Perdana88 — you share valuable personal information, and you have every right to know exactly how it is used. This is why Perdana88 takes a different approach to privacy management compared to many other platforms.
Many Malaysian players who are new to online casino platforms are often unclear about the difference between data stored by the gaming platform and data held by the payment provider. When you make a deposit via Touch 'n Go eWallet or DuitNow into your Perdana88 account, Perdana88 does not see or store your actual eWallet account details. What we receive is simply a confirmation that a payment of RM X has been successfully made from the source you selected. This is the same way major online retailers operate — they know you have paid, but they do not know your card or account number.
The 256-bit SSL encryption used by Perdana88 is not just a figure we include in a privacy policy to appear professional — it is a real technology you can verify for yourself. When you visit perdana88.best, look at your browser's address bar and you will see a padlock icon and "https://" indicating an active secure connection. This means all communications between your phone or computer and Perdana88's servers — including your password, profile information, and transaction records — are encrypted and unreadable to anyone who may attempt to intercept the connection.
Perdana88 also complies with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing how companies in Malaysia handle the personal data of Malaysian citizens. Under the PDPA, you as an individual have legally protected rights, including the right to know what data is held about you, the right to correct inaccurate data, and in certain circumstances, the right to request deletion of your data. Perdana88 fully respects and upholds these rights.
One often-overlooked aspect of privacy is account security on the user's own end. Perdana88 can put in place every possible layer of technical security, but if you use a password that is easy to guess, reuse the same password across multiple websites, or share your login credentials with others, the greatest security risk comes from your side. We strongly encourage all Perdana88 members to use a unique and strong password, enable two-factor authentication where available, and never share their login details with anyone — including family members or close friends.
In the context of responsible gaming, Perdana88 also uses your gameplay activity data for your own benefit. If our system detects patterns that may indicate a gambling problem — such as a dramatic increase in playing frequency or loss limits being reached repeatedly — our support team may proactively reach out to offer assistance or information about available support resources. This is not intrusion; it is how Perdana88 fulfils our responsible gaming commitment by using data ethically to protect our members.
Finally, if you have any questions about how Perdana88 handles your personal data, we welcome you to contact us directly. Our team is available and will treat every privacy enquiry seriously and respond within a reasonable timeframe. Join over 850,000 active Perdana88 members who play on a platform that treats their privacy as one of its most important operational priorities.
Contact Privacy Officer
Support@perdana88.best
Response: within 2 hours
24 hours a day, 7 days a week
In Bahasa Melayu
For Gold & Diamond members
Response within 5 minutes
You have the right to access, correct, or request deletion of your personal data. Contact us at support@perdana88.best to exercise these rights.
Secure Payment Methods
Your payment details are not stored by Perdana88 — they are processed securely through licensed payment gateways.